Installed onsite nationwide(866) 601-3636
VoIP Services Now
Business Phone Systems · Nationwide · Salinas Since 1996

Business VoIP Services From the People Who Also Run Your Network

“The purpose of business is to create opportunity for everyone it touches.”

VoIP Services Now installs hosted business phone systems onsite nationwide, from $11.99 per user per month with a 1-year commitment and no multi-year contracts, with a Salinas office for the Central Coast and South Bay.

Agree who handles phone configuration, network readiness and onsite work. Installation is quoted separately, with the devices and acceptance checks written into the scope.

Get a Scoped Quote Explore Solutions (866) 601-3636
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1996
Founded
30-day
Money-back guarantee
12
Local cities
24/7
Support
Quick Answer

Who provides business VoIP services with onsite installation nationwide?

VoIP Services Now is the business phone service run by SRS Networks, a Salinas, California company operating since 1996. We sell hosted VoIP (voice over IP) phone systems nationwide, from $11.99 per user per month with a 1-year commitment and no multi-year contracts, install onsite, port your numbers, and support them 24/7. For multi-location deployments, a member of our team is onsite to roll out the system at every location you need. On the Central Coast and in the South Bay, installs run from our Salinas office. Call (866) 601-3636.

No multi-year contracts
Monthly with a 1-year commitment, or month-to-month. 30-day money-back on user fees.
Installed onsite
On the Central Coast, our own W-2 technicians. Everywhere else, SRS Networks' deployment teams.
Auto attendant on every plan
Including the entry tier. Most providers hold it back.
Support 24/7
Every day. Call-quality tickets get a SIP trace, not a shrug.
The Problem

Agree Who Owns the Network, the Phones and the Handover

Call problems can originate in the internet connection, local network, device or phone configuration. Identify who can investigate each part. A useful proposal explains where phone support ends and separately quoted network or onsite work begins.

VoIP Services Now offers onsite installation: locally from Salinas on the Central Coast and in the South Bay, and through SRS Networks’ deployment teams elsewhere. Agree the checks, equipment work and acceptance tests for your site. Cabling, network changes and future visits belong in the written scope when needed.

An office with capable in-house IT may handle physical setup itself. Remote staff can use the mobile and computer apps without desk phones. Choose the setup that fits your team; onsite installation is available and quoted separately.

What we look at before we say “the platform is fine”
  • Firewall SIP ALG
    The single most common cause of one-way audio and dropped registrations. Off, not on.
  • Switch power budget
    Eight phones on a switch that can power five is an outage on a schedule.
  • Circuit jitter and loss
    Measured on your actual connection, not assumed from the address.
  • The dial plan itself
    A caller-ID leak in an outbound INVITE looks exactly like a carrier rejection. It is one line.
The dealership fault that took three hours of trace work
Services

Four VoIP Services, Because Buying the Wrong One Is the Expensive Mistake

Replacing a system that works, or patching one that does not, both cost more than getting the diagnosis right first.

Hosted PBX

A hosted PBX runs the phone system with a provider instead of an appliance in your office.
Read more

Business Number Porting

Number porting transfers an eligible business number to another provider.
Read more

SIP Trunking

SIP trunking connects a compatible existing PBX to external calling over an IP network.
Read more

POTS Line Replacement

POTS line replacement starts by identifying what each analog line serves.
Read more
What's Included

Every Business Phone Plan Starts with an Auto Attendant

Most providers hold the auto attendant back for a higher tier. It is on the entry plan here, along with the 50 standard voice features, because a business that cannot route a caller does not have a phone system.
See the full feature list

Getting the call to the right person

Most phone-system complaints are routing complaints. These are the controls that decide who rings, when, and what the caller hears while it happens.

  • Auto attendant (IVR)
  • Ring groups
  • Call queues
  • Schedules
  • Call forwarding
  • Do not disturb

Messaging and meetings

The phone number is the anchor, but most conversations now start as a text and end as a video call. Calling, texting, meetings, and voicemail on one system, with one directory, is what we mean by unified communications.

  • Business SMS · sending on Plus and Pro
  • Video meetings
  • Voicemail-to-email
  • Mobile and desktop apps
  • Online fax · sending on Plus and Pro, or $4.99/mo
  • Voice tagging

Compliance and records

If you are in healthcare, finance, or law, this group is the reason you are shopping. A phone system that cannot produce a record is a liability, not a utility.

  • HIPAA-compliant voice and video
  • Business Associate Agreement
  • Call recording · Pro, or $8/mo
  • 10-year data retention · Pro
  • Nationwide e911

Numbers and integrations

Keeping the number you have had for fifteen years is usually the whole decision. It ports.

  • Number porting
  • Custom phone numbers
  • International calling
  • CRM integrations · Pro
  • Fax machine line · $13.99/mo per line
  • Analog device support
Plans

Three VoIP Plans, from $11.99 per User with a 1-Year Commitment

Billing
Desk phones

Basic

Regular price$14.99, now$11.99

per user / month

Promo through Dec 30, 2026

$119.90 / month for 10 users

Dial tone done properly. Every standard voice feature plus an auto attendant, which most providers hold back for a higher tier.

  • 50 standard voice features
  • Auto attendant (IVR) included
  • Voicemail-to-email
  • Call queues, ring groups, and call forwarding
  • Hold music, greetings, and schedules
  • Video meetings up to 100 participants
  • HIPAA-compliant voice and video
  • Unlimited inbound texts
  • Nationwide e911
  • Mobile and desktop apps
  • 24/7 support

Offices that need reliable calling, an auto attendant, and voicemail that reaches email.

Get startedSee terms
Most popular

Plus

Regular price$18.99, now$15.99

per user / month

Promo through Dec 30, 2026

$159.90 / month for 10 users

Adds two-way business texting and voicemail you can read instead of play back. This is where most multi-person offices land.

  • Everything in Basic
  • Send business texts (carrier registration required)
  • Voicemail transcription
  • AI call routing
  • One additional number per user
  • Online fax line for sending faxes included

Offices that text customers from the business number, and anyone who would rather read a voicemail than listen to it.

Get startedSee terms
Best value

Pro

Regular price$24.99, now$19.99

per user / month

Promo through Dec 30, 2026

$199.90 / month for 10 users

The records tier. Call recording is included, and ten years of data retention is the line item that matters in a regulated shop.

  • Everything in Plus
  • Call recording included
  • Call analytics
  • Appointment scheduling
  • CRM and third-party app integrations
  • 10-year data retention

Regulated offices — clinics, finance, legal — and anyone who has to produce records years later.

Get startedSee terms

Switching from Vonage, RingCentral or another provider?

  • No multi-year contracts.
  • Same price at 5 users or 500.
  • Phones available with a 1-year commitment.
  • We match a competitor's quote when we can.
Compare us with your current provider

Per user, per month, plus taxes and regulatory fees. Monthly with a 1-year commitment, or month-to-month at a 30% surcharge with no promo pricing. No multi-year contracts. Same price at any seat count. 30-day money-back guarantee on user fees.

Promo pricing on monthly plans with a 1-year commitment, through December 30, 2026.

Monthly totals for 10 users with a 1-year commitment: Basic $119.90, Plus $159.90, Pro $199.90.

Compare the three plans line by line

Industries

What Your Industry Needs the Phone System to Do

A clinic, a contractor, and a dealership buy phone systems for completely different reasons. These pages are about the requirement, not the feature list.
Health & Wellness
Design the front desk and the handling of patient messages together.
Real Estate
Separate mobile-agent calls, office enquiries and the property-management duty schedule.
Construction
Route an early jobsite update differently from a new estimate enquiry.
IT Services
Agree the technical support boundary before the first intermittent-call ticket.
Consulting
Keep a distributed firm’s new enquiries separate from ongoing client conversations.
E-Commerce
Design an order-enquiry queue around staff capacity and safe customer-data handling.
Investment & Finance
In financial services the recording and the retention policy are the product. Everything else on the feature list is table stakes.
Marketing & Sales
A sales team's phone system is a measurement instrument. If you cannot see who called whom and what happened, you are coaching on anecdote.
Automotive
Give sales, service and parts their own answering rules instead of treating the store as one desk.
Legal
Give new-client intake a defined route without treating every message as a shared-office task.
Restaurants
Separate the questions a greeting can answer from the calls staff need to take during service.
Education
In a school the phone system is life-safety equipment before it is a communications tool, and e911 is the part most providers configure carelessly.
Where We Install

Installed Onsite Nationwide, and Locally from Our Salinas Office

For multi-location deployments, a member of our team is onsite to roll out the system at every location you need. Close to home, dispatch is from our Salinas office on West Market Street, and four counties, with every town inside them, are a service run rather than a shipping label.

Monterey County

Compare sites by working conditions, not one county-wide equipment package..

3 city pages · also Seaside, Marina, Pacific Grove

Santa Cruz County

Choose the right endpoint for each workplace across the county..

3 city pages · also Scotts Valley, Soquel, Aptos

Santa Clara County

Make IT ownership and site standards part of a county-wide rollout..

5 city pages · also Morgan Hill, San Martin, Campbell

San Benito County

Check the connection and separated buildings before choosing handsets..

1 city page · also San Juan Bautista, Tres Pinos, Aromas
SalinasHQMontereyWatsonvilleSanta CruzGilroySan JoseCapitolaHollisterGonzalesSanta ClaraSunnyvaleMilpitasBay Area
Handsets

VoIP Phones Arrive Provisioned, so Nobody Types a Server Address into a Handset

Yealink desk, conference, and DECT cordless handsets, plus Grandstream adapters for the fax, paging, and alarm devices you are not getting rid of. Desk phones rent for $7–$9 a month and a fax machine line is $13.99 a month with its adapter included, both with a 1-year commitment; cordless and conference phones, other adapters, and installation are quoted for the building.
Browse handsets Keeping analog devicesFax machine lines
Yealink T54W colour desk phone
Yealink T54WDetails →
Before You Buy

When We Are Not Your Best Option

Three cases where you should buy from someone else. If you would rather have one carrier bill your internet, your mobile plans, and your phones, buy from that carrier: we sell neither internet circuits nor mobile phone plans.

If you run a predictive-dialler call centre, this is a business phone system, not a contact-centre platform. The pacing and agent tooling you need are not here.

And if you already own an on-prem PBX that works, replacing it is not automatically an upgrade. SIP trunking into what you have is usually cheaper. We will tell you which case you are in before we quote.

Choose the phone system around the calls your business takes

A new office, an aging PBX and a team working from several places need different buying conversations. Start with the work, then compare the complete proposal.

Opening or moving an office
List the people who answer, desk and app users, opening hours and the numbers already printed on your materials. Confirm internet and network readiness before choosing an installation date.
Replacing an existing system
Separate reusable equipment from leased or locked devices. Inventory fax, paging and any other attached lines. Compare hosted service with keeping a suitable PBX on SIP trunks before retiring working equipment.
Connecting offices and remote staff
Decide which calls belong to a location and which should reach a shared group. Bring every address and the roles that need access. Billing and administrator arrangements are confirmed in the quote.

A practical acceptance check

For an illustrative reception-led office, test a new caller, a transfer, an unanswered call and the after-hours message. Write down the expected destination before the system is configured.

What to tell us first

Start with user count, installation city or ZIP, existing provider, desk phones versus apps and the change you need. Keep account passwords and transfer PINs out of the enquiry.

Tell us about your office

Get a phone-service quote with the installation scope spelled out. Compare the whole job before deciding which provider fits.

Request a phone-system quote

Step 1 — What do you need?

Your contact details

Only the four contact fields marked * are required. Add project details if you have them; you can discuss the rest with our team.

Privacy Policy · SMS Terms

For multiple sites, list the cities. We confirm installation scope for each address.

Anything still on a copper line? (optional)

Describe your call-routing or installation needs. Do not include passwords, account PINs, payment details or patient information.

A member of our team calls back, usually within one business day. Your details are never sold.

What to settle before you switch

  1. 1

    We review your requirements

    Start with users, site locations and the system you have today. You do not need a finished specification to ask for a quote.

  2. 2

    Separate service, equipment and installation

    Ask for the recurring plan, optional desk phones, onsite work and applicable fees to be shown separately. Site readiness and devices determine the installation scope.

  3. 3

    Agree the port and installation plan

    Contract dates, site access and carrier confirmation shape the target cutover. Keep current service active until the number transfer is confirmed complete.

Frequently Asked

Business VoIP Services FAQs

What does a business phone system cost?
Monthly plans with a 1-year commitment are Basic $11.99, Plus $15.99 and Pro $19.99 per user per month through December 30, 2026 (regularly $14.99, $18.99 and $24.99). Month-to-month is the regular price plus 30%. Desk phones rent for $7 or $9 a month with a 1-year commitment, and installation is quoted for your building. Taxes and regulatory fees are extra. The price is the same at any seat count, and there are no multi-year contracts.
Can we keep our existing phone numbers?
Yes. Numbers port from your current provider. We prepare the transfer request and discuss your preferred change window. The carrier must accept the transfer and timing; keep old service active until completion is confirmed. If you ever leave us, the numbers port out the same way — they are yours.
Do you install onsite or ship a box?
Onsite, anywhere in the country. On the Central Coast and in the South Bay, installs run from our Salinas office: we check the network first, install the pre-provisioned handsets in your building, and stay until the phones work. Elsewhere, onsite installs are done by our installation partner, the SRS Networks deployment team. Installation is separately quoted so the devices, site work and acceptance checks can be agreed.
What happens when call quality goes bad?
Someone looks at the network path. SRS installs cabling and network infrastructure as its main business, so a quality complaint gets a SIP trace and a look at the firewall, the switch, and the circuit — rather than an assertion that there is no problem on our end.
Is there a multi-year contract?
No. Monthly with a 1-year commitment, or month-to-month, your choice, and no five-year term. Cancel a 1-year commitment anytime with 90 days' notice; month-to-month cancels at the end of the billing period. User fees carry a 30-day money-back guarantee.
Where do you actually serve?
Nationwide. The hosted service works anywhere in the country, and onsite installs anywhere are done through SRS Networks' deployment teams. Close to home, our Salinas office serves Salinas, Monterey, Watsonville, Santa Cruz, Capitola, Gonzales, Gilroy, Hollister, San Jose, and the wider South Bay, plus the towns between them, and network troubleshooting there is onsite too.
Can we run a HIPAA-compliant phone system?
Yes, on every plan, with a Business Associate Agreement available. Ten-year data retention is on Pro. Ask for the BAA while you are scoping rather than after go-live.
What uptime do you guarantee?
We do not publish an uptime figure, and that is deliberate rather than an oversight. We could not independently verify the platform's, and a number we cannot stand behind is worth less than no number. When you see one advertised — especially 100%, which nobody can deliver — ask two questions: what exactly does it measure, and what is the remedy when it is missed? The answer is usually a service credit worth a fraction of one month's fee, which is not what anyone means by a guarantee.
Do our old fax machines and paging amplifiers still work?
Usually, and we test yours to be sure. A fax machine or MFP goes on a fax machine line, $13.99 a month with a 1-year commitment and its Grandstream adapter included. Fax over the internet is best effort, so the machine is tested before you rely on it. Paging equipment needs a compatibility check and separately quoted adapter work.

Get a Quote on Your Business Phone System

Tell us your extension count and current provider. We price the port and the install together.

Get a Quote Call (866) 601-3636

845 West Market Street, Suite P, Salinas · Support 24/7 · No multi-year contracts

Call (866) 601-3636Get a quote