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VoIP Services Now
Comcast Business Alternative

A Comcast Business Alternative
That Is Not Also Your ISP

VoIP Services Now is an alternative to Comcast Business VoiceEdge: hosted phone service from $11.99 per user per month with a 1-year commitment, installed onsite, with no multi-year contract and no tie to whoever supplies your internet.
One vendor and one bill is convenient, but it also means one outage can take your phones and your internet down at the same moment.
Quick Answer

Is there a Comcast Business phone alternative that is not your internet provider?

VoIP Services Now is the business phone service run by SRS Networks, a Salinas, California company operating since 1996. It is an alternative to Comcast Business VoiceEdge, sold nationwide: $11.99 to $19.99 per user per month (promo through Dec 30, 2026) with a 1-year commitment, no multi-year contracts, onsite installation, and independence from whoever supplies your internet, so a circuit outage no longer takes your phone system down with it. VoiceEdge is sold alongside Comcast internet, normally on a term agreement with an early termination fee. Call (866) 601-3636.

Where They Win

What Bundling Genuinely Gets You

One vendor, one invoice, one number to call. For a business with no IT staff and no appetite for managing suppliers, that is a real benefit and we are not going to pretend it is not. The product itself is a capable hosted phone system, and if it is working and the price is fair, there is no urgent reason to move.

Comcast also sells the internet circuit, across a national footprint, so a business opening locations in several states can keep internet and phones on one carrier contract at every one of them. We do not sell internet. That is a legitimate reason to stay, and it is the one we would lose on.

The Structural Problem

Your Phone System Should Not Depend on One Vendor Being Up

A hosted phone system runs over your internet connection. That is true of ours too — it is how the technology works. What differs is what happens when the connection fails.

If your internet and your phone service come from the same company, an outage is total. The phones stop, the internet stops, and you are standing in the office calling your provider from a personal mobile to report that you cannot make calls. There is no second path, because you bought both halves from the same supplier.

Split them and the failure becomes partial. The circuit goes down, but the phone platform is still running somewhere else and still knows where your calls should go — so they fail over to mobiles automatically while the internet is fixed. Your customers do not experience the outage at all. That is the entire argument on this page, and it costs nothing extra to arrange.

Check Your Invoice

Three Things to Check on Your Comcast Business Invoice

  1. 1

    What you are actually paying now, versus what you were quoted

    Bundled pricing usually carries a promotional period. Compare the rate on this month's invoice against the rate you agreed at signing. That gap is the real number to compare against any alternative, and it is often the reason people start looking.

  2. 2

    Your term end date and the early termination fee

    It is in your agreement. We are deliberately not quoting a figure, because the amount depends on your contract and the ones published in blog posts are not sourced. Find your date — if you are mid-term, the right plan is usually to schedule the switch for renewal rather than pay to leave.

  3. 3

    How many analog lines are hiding on the bill

    Businesses that have been with a carrier a long time usually carry lines nobody has audited: a fax line, an alarm line, a line to a modem in a closet. Some are dead. Those are cancellable today regardless of what you decide about phones.

Before You Switch

Do Not Switch to Us If...

Your bundle is genuinely cheap and the service works. A promotional rate that has not expired is hard to beat on price alone, and switching costs you a port window and an install day. Check your renewal date and come back then.

You want one vendor for everything and accept the outage risk knowingly. That is a legitimate trade, not a mistake — as long as it is a decision rather than something nobody mentioned at signing.

Frequently Asked

Comcast Business Alternative FAQs

What is Comcast Business VoiceEdge?
Comcast's cloud-hosted business phone product, sold alongside their internet service and typically on a term agreement. It is a competent phone system. The question on this page is not whether it works — it is what you give up by buying it from the same company that supplies your internet.
Why does it matter that phone and internet come from one provider?
Because a hosted phone system runs over your internet connection, and when that connection is down, so are your phones. If both come from the same vendor, a single outage takes both at once and you are left calling your provider from a mobile to report that you cannot make calls. Splitting them means an internet outage still leaves your phone system routing to mobiles, because the platform never lost sight of the calls.
Are we in a contract with Comcast?
Typically a term agreement with an early termination fee, which is standard for their business services. We are not going to quote you a figure — the real number is in your own agreement, and it is worth reading before you do anything. If you are mid-term, the sensible move is to plan the switch for the renewal date rather than pay to leave early.
Our price went up after the first year. Is that normal?
It is the usual shape of a bundled promotional rate: the introductory price covers an initial period and then steps up. Compare the rate on your current invoice against what you were quoted at signing. That delta, not the headline price, is what you should be comparing against any alternative.
Can we keep our numbers if we leave Comcast?
Yes. The numbers are yours and they port. We file the paperwork, schedule the cut outside your busy hours, and leave the old service live until it completes.
Can we keep Comcast internet and move only the phones?
Yes, and for a lot of businesses that is exactly the right answer. If the internet is good and the price is fair, keep it. Moving only the phone system removes the single-point-of-failure problem and the phone contract, without touching a circuit that works.
Who comes out if the phones stop working?
We do, starting with a SIP trace and a look at the network path rather than a ticket that ends at the platform. On the Central Coast and in the South Bay, that can be a technician from our Salinas office in your building. A remote-only provider's support is a call centre and a ticket.

Get a Like-for-Like Comparison

Send your current invoice and extension count. If your bundle is the better deal, we will tell you that.

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