Unified Communications:
Business Calls, Meetings and Messaging
What does unified communications cost?
VoIP Services Now is the business phone service run by SRS Networks, a Salinas, California company operating since 1996. Unified communications is sold nationwide at $11.99, $15.99, or $19.99 per user per month through December 30, 2026 (regularly $14.99, $18.99, or $24.99) with a 1-year commitment, or month-to-month at the regular price plus 30%, with no multi-year contracts. Every plan puts calling, video meetings and voicemail-to-email on one hosted system, with HIPAA-compliant voice and video. Plus adds sending business texts and voicemail transcription; Pro adds CRM integrations. Call (866) 601-3636.
Most Offices Already Have Unified Communications. Badly.
A phone system from one vendor, a meetings tool from another, texting done on staff mobiles, and voicemail nobody checks. It works, in the sense that calls connect. What it does not do is keep a record in one place, present one identity to a customer, or give anyone a single number to call when part of it breaks.
Start with business identities, voicemail destinations and the people who should have access. Check any shared message history, integration and retention requirements for your account before relying on them. A feature list alone does not establish a complete archive of every interaction.
The counter: consolidation costs you best-of-breed. If your team genuinely loves its meetings platform, do not rip it out to win a bundling argument. Buy the calling, keep the meetings tool, and spend the difference on something that is actually broken.
Unified Voice Services, Video Meetings, and Texting on One Platform
Business calling
Extensions, direct dial numbers, auto attendant, queues, and schedules.
Video meetings
Up to 100 participants, on every plan.
Business SMS
Text from the published business number so replies reach the company. Every plan receives texts; sending is on Plus and Pro.
Voicemail-to-email
Unified messaging: voicemail audio to a named inbox per extension, with a transcript on Plus and Pro.
Mobile and desktop apps
The extension travels; outbound still shows the business number.
CRM integrations
On Pro. Supported third-party applications connect for context and logging.
HIPAA-compliant voice and video
On every plan, with a BAA available.
Call recording
Included on Pro, $8 a month on Basic and Plus. Per extension or per queue, with the required announcement played automatically.
Unified Communications Pricing: $11.99, $15.99, or $19.99 per User with a 1-Year Commitment
Basic
per user / month
Promo through Dec 30, 2026$119.90 / month for 10 users
Dial tone done properly. Every standard voice feature plus an auto attendant, which most providers hold back for a higher tier.
- 50 standard voice features
- Auto attendant (IVR) included
- Voicemail-to-email
- Call queues, ring groups, and call forwarding
- Hold music, greetings, and schedules
- Video meetings up to 100 participants
- HIPAA-compliant voice and video
- Unlimited inbound texts
- Nationwide e911
- Mobile and desktop apps
- 24/7 support
Offices that need reliable calling, an auto attendant, and voicemail that reaches email.
Get startedSee termsPlus
per user / month
Promo through Dec 30, 2026$159.90 / month for 10 users
Adds two-way business texting and voicemail you can read instead of play back. This is where most multi-person offices land.
- Everything in Basic
- Send business texts (carrier registration required)
- Voicemail transcription
- AI call routing
- One additional number per user
- Online fax line for sending faxes included
Offices that text customers from the business number, and anyone who would rather read a voicemail than listen to it.
Get startedSee termsPro
per user / month
Promo through Dec 30, 2026$199.90 / month for 10 users
The records tier. Call recording is included, and ten years of data retention is the line item that matters in a regulated shop.
- Everything in Plus
- Call recording included
- Call analytics
- Appointment scheduling
- CRM and third-party app integrations
- 10-year data retention
Regulated offices — clinics, finance, legal — and anyone who has to produce records years later.
Get startedSee termsSwitching from Vonage, RingCentral or another provider?
- No multi-year contracts.
- Same price at 5 users or 500.
- Phones available with a 1-year commitment.
- We match a competitor's quote when we can.
Per user, per month, plus taxes and regulatory fees. Monthly with a 1-year commitment, or month-to-month at a 30% surcharge with no promo pricing. No multi-year contracts. Same price at any seat count. 30-day money-back guarantee on user fees.
Promo pricing on monthly plans with a 1-year commitment, through December 30, 2026.
Monthly totals for 10 users with a 1-year commitment: Basic $119.90, Plus $159.90, Pro $199.90.
When We Are Not Your Best Option
If you are happy with your current PBX and the only thing you want is cheaper trunks, unified communications is the wrong purchase. Ask about SIP trunking into what you already own — it is a smaller project and usually a smaller bill.
And if your staff never text customers and never take an external meeting, you are buying two-thirds of a product you will not use. Basic calling is the honest recommendation for that office.
Prove the workflow before replacing the tools your team uses
Putting several features on one platform helps only when the people using it can complete their daily work. Keep a tool that meets a separate need until the replacement has been checked.
- Calls between desk and app users
- Decide which roles use a desk phone, the mobile app or the WebRTC computer app. Test business caller ID, transfers and voicemail access on the devices each person will actually use.
- Texting and meetings
- Calling and video meetings are on every plan; sending business texts requires Plus or Pro and carrier registration. Confirm number eligibility, registration and fees before making texting part of a launch date.
- CRM and records
- Pro includes supported integrations and the published recording and retention features. Bring the exact application and the workflow you want to test. Confirm permissions and records handling; do not assume every application or every activity is automatically captured.
A practical acceptance check
For an illustrative hybrid team, place a business call from the computer app, transfer to a colleague, retrieve voicemail and join a meeting from the intended device. Add an approved business-text test only after registration is complete.
What to tell us first
Tell us which tools you use today, the devices employees prefer and the specific tasks you hope to combine. For several locations, billing and administrator arrangements are confirmed in the quote.
Tell us about your office
Get a phone-service quote with the installation scope spelled out. Compare the whole job before deciding which provider fits.
Request a phone-system quote
Step 1 — What do you need?
What to settle before you switch
- 1
We review your requirements
Start with users, site locations and the system you have today. You do not need a finished specification to ask for a quote.
- 2
Separate service, equipment and installation
Ask for the recurring plan, optional desk phones, onsite work and applicable fees to be shown separately. Site readiness and devices determine the installation scope.
- 3
Agree the port and installation plan
Contract dates, site access and carrier confirmation shape the target cutover. Keep current service active until the number transfer is confirmed complete.
Unified Communications FAQs
What does unified communications actually mean here?
Is this UCaaS?
Do we need it, or is plain calling enough?
How many people can join a video meeting?
Can we text customers from our main business number?
Does it work with our CRM?
Is video HIPAA-compliant too?
What happens to the apps if the office internet fails?
Get a Quote on Your Phone System
Tell us your extension count and current provider. We price the port and the install together.
845 West Market Street, Suite P, Salinas · Support 24/7 · No multi-year contracts