Installed onsite nationwide(866) 601-3636
VoIP Services Now
Real Estate

Business Phone Systems for
Real Estate Offices

VoIP Services Now sets up phone systems for real estate offices with business extensions on agents’ apps and scheduled routing for office and property-management calls. Agree the destination of a number when an agent or duty contact changes.
Separate mobile-agent calls, office enquiries and the property-management duty schedule.
Get a Quote See Plans & Pricing (866) 601-3636
Quick Answer

Who sets up business phone systems for real estate offices?

VoIP Services Now is the business phone service run by SRS Networks, a Salinas, California company operating since 1996. Mobile and computer apps, schedules and an auto attendant are on every plan. Sending business texts requires Plus or Pro and carrier registration. Account numbers, reassignment and administration should be confirmed in the proposal. Service starts at $11.99 per user per month with a 1-year commitment, plus taxes and regulatory fees. Optional equipment rental and onsite installation are separate. Call (866) 601-3636.

The Requirement

What Do Real Estate Offices Need from a Phone System?

An agent can work away from the office while still calling through a business extension. The brokerage needs to decide which number appears on listings, where incoming calls go and who authorizes a reassignment when staff change. App availability alone does not establish ownership of a number or the account process.

Property management adds a different workflow. A routine lease enquiry and a time-sensitive maintenance report need distinct instructions and staffed destinations. The management team supplies the approved wording and duty schedule; a menu cannot establish whether a reported issue is an emergency or guarantee a response.

Texting and recording need their own decisions. Plus and Pro support sending business texts after carrier registration; recording is included on Pro. Confirm the intended numbers, staff access and policies instead of treating either feature as permission to send campaigns or record every conversation.

How It Works

How We Configure a Phone System for Real Estate Offices

What you needFeature or scope to confirm
Agents away from the officeBusiness extensions on mobile and computer apps — every plan
Office and maintenance enquiriesAuto attendant and ring groups — every plan
Duty and closing schedulesSchedules and forwarding — every plan; confirm staffed destinations
Customer text conversationsOutbound business texting — Plus and Pro; registration required
Optional call recordsCall recording included on Pro; policy-approved use
Agent or branch changesNumber inventory and account administration to agree in the quote
Full feature listPlans and pricing
Prepare the project

What Should Real Estate Offices Include in a Quote Enquiry?

Describe roles, devices and the work you need. Keep private customer records and account credentials out of the initial enquiry.
  • List office, agent and property-management roles without tenant, owner or applicant details.
  • Identify published numbers, desired caller ID and the person authorized to approve reassignments.
  • Supply duty schedules and generic maintenance-routing instructions; list branches and physical device needs.

An acceptance example to agree: Test an agent callback, an office enquiry and a fictional after-hours maintenance report. Verify caller ID, the staffed destination and the fallback if the duty contact is unavailable.

Download the site-planning worksheet (CSV)

Fill in one row per location. Start with counts and roles; keep passwords and transfer PINs out of the worksheet. No email is needed to download it.

Installation scopePlanning multiple sitesNumber transfer requirements
Quote comparison

Compare the Work Behind the Monthly Rate

Use the same scope with every provider. Professional installation is available from several providers; compare the actual tasks, terms and costs.
Compared onAsk every providerVoIP Services Now
Physical installationWho installs, which devices, and what work is excluded?Onsite installation is available and quoted separately for your site.
When call quality dropsWho investigates the account, local network and internet connection?Support can investigate call signalling and the network path. Agree access and responsibility for third-party network changes.
Cabling or a new dropIs it included, separately priced or assigned to another vendor?Network and cabling work can be scoped with SRS Networks. It is not included in a user-plan price.
ContractWhat is the term, equipment ownership and cancellation obligation?Monthly with a 1-year commitment, or month-to-month at a higher rate. A committed plan bills for 90 days after cancellation is requested; rented equipment must be returned.
Where We Install

Installed Onsite Nationwide, and Locally from Salinas

We install from Salinas on the Central Coast and in the South Bay, and through SRS Networks’ deployment teams elsewhere. Installation is separately quoted; these links describe service areas, not branch offices.
SalinasMontereyWatsonvilleSanta CruzGilroySan JoseCapitolaHollisterGonzalesSanta ClaraSunnyvaleMilpitasBay Area
Related

Other Industries We Set Up Phone Systems For

Health & Wellness
Construction
IT Services
Consulting
E-Commerce
Investment & Finance
Marketing & Sales
Automotive
Legal
Restaurants
Education

Plan a phone system for real estate offices

Get a phone-service quote with the installation scope spelled out. Compare the whole job before deciding which provider fits.

Request a phone-system quote

Step 1 — What do you need?

Your contact details

Only the four contact fields marked * are required. Add project details if you have them; you can discuss the rest with our team.

Privacy Policy · SMS Terms

For multiple sites, list the cities. We confirm installation scope for each address.

Anything still on a copper line? (optional)

Describe your call-routing or installation needs. Do not include passwords, account PINs, payment details or patient information.

A member of our team calls back, usually within one business day. Your details are never sold.

What to settle before you switch

  1. 1

    We review your requirements

    Start with users, site locations and the system you have today. You do not need a finished specification to ask for a quote.

  2. 2

    Separate service, equipment and installation

    Ask for the recurring plan, optional desk phones, onsite work and applicable fees to be shown separately. Site readiness and devices determine the installation scope.

  3. 3

    Agree the port and installation plan

    Contract dates, site access and carrier confirmation shape the target cutover. Keep current service active until the number transfer is confirmed complete.

Frequently Asked

Real Estate Office Phone System FAQs

Can an agent call from a mobile using a business number?
Yes. The mobile app can carry the business extension and display the configured business number. Test the exact caller ID and incoming route. A call made outside the app should not be assumed to use that business identity.
Does the brokerage automatically retain every agent’s number?
Do not assume that from the device setup. Identify who controls the current number and account, then confirm porting, permissions and reassignment arrangements in writing. A personal number and an account-provided business number may need different treatment.
Can maintenance calls route differently after hours?
Schedules and menus can use an agreed maintenance destination and routine-message path. The property manager must approve instructions and provide answering coverage. Routing does not diagnose an emergency or guarantee a contractor attends.
Can we text clients from the published number?
Sending business texts is on Plus and Pro and requires carrier registration. Confirm that the intended number and use are supported, who can reply and how conversations are handled. Bulk or automated messaging is a separate requirement.
Is recording included for every agent?
Pro includes recording. Choose the required tier and confirm the configuration for the intended users. The system’s consent announcement does not replace the brokerage’s review of whether recording and retaining a particular conversation is appropriate.
Can several branches use one system?
A shared dial plan can connect offices while retaining distinct answering rules and local numbers. List all locations and desired administration and billing arrangements so the proposal can confirm them. Physical work is scoped per address.
What happens when an agent leaves?
Have an authorized administrator follow the agreed offboarding process: access, app sessions, forwarding, voicemail and number destinations all need review. Confirm the available controls and ownership of each number before promising a particular reassignment.
What should we provide for an office move?
Start with old and new addresses, users, carrier and number inventory, device choices and the target window. Keep the old service active through porting and testing. Do not send tenant files, identification documents or private carrier credentials through initial enquiry.

Get a Quote Built for
Real Estate Offices

Tell us your extension count and current provider. We price the port and the install together.

Get a Quote Call (866) 601-3636

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